Your safety & comfort is our primary concern

In light of Coronavirus we have implemented some new actions and procedures to ensure the safety of everyone that visits & works at our beautiful hotel. Although the world has changed the actions we are taking will not impede on the great experience that you will have with us.

Increased Cleaning

In all areas of the hotel we have implemented enhanced cleaning schedules. You will see the team that are looking after you during your stay carrying these out regularly. These increased schedules are there to protect all visitors to the hotel. We have also increased the amount of daily checks in the public areas and our high frequency touch points are cleaned more often. For additional reassurance we have added extra team members to each shift to ensure that your expectations are exceeded during your visit.

Increased Cleaning

In all areas of the hotel we have implemented enhanced cleaning schedules. You will see the team that are looking after you during your stay carrying these out regularly. These increased schedules are there to protect all visitors to the hotel. We have also increased the amount of daily checks in the public areas and our high frequency touch points are cleaned more often. For additional reassurance we have added extra team members to each shift to ensure that your expectations are exceeded during your visit.

Washrooms & Sanitising Stations

All of our hand basins have been replaced with Dysons wash & dry systems. This reduces the contact areas in the washrooms to minimise the potential risk to all that use them.

You will also see dotted throughout the hotel sanitising stations, these are based in many different areas of the hotel to encourage people to use them whilst travelling to different areas within the hotel.

Each bedroom is also equipped with a personal sanitising pack for you comfort, convenience and safety.

Enhanced Team Standards

We have invested in the leading hospitality training provider to ensure that the team have the best knowledge of how to protect you from infections. This extensive training has been completed by all team members throughout all departments of the hotel.

As part of our responsibilities to both our team & guests all of our team members complete lateral flow COVID testing weekly, as well as following all of our Health & Safety measures.

Prior to starting their shift each team members temperature is monitored and recorded. Also, as per UK Government guidelines all team members you encounter will be wearing a facemask.

Increased Spacing

We have increased the spacing between tables and chairs in the public areas of the hotel, this change also includes both restaurants & the bar area.

If you would like further information do contact our dedicated Reservations Team upon booking with us.

 

Continuous Updates

We are sure that you are very aware that the rules, regulations & even laws are changing daily in regards to COVID-19. We will endeavor to keep this relevant and accurate. The hospitality industry does not get any forewarning about guideline changes & we are reacting as quickly as possible to get accurate information to you.

If you have any questions or queries regarding your future visit to the hotel please do contact us.